The federal watchdog that handles customer complaints about telecommunications and television services in Canada saw a 57 per cent spike in complaints in 2017-2018, most of them involving wireless providers.
The Commission for Complaints for Telecom-Television Services said Tuesday that it also expects to see complaints rise this year. For the first time, the federal watchdog is also investigating complaints about television.
But most of what it heard in the year to September 2018 were the same issues that the CCTS has been dealing with for the past 10 years — non-disclosure of information and bill surprises by wireless operators.
Read full story here: Telecom Mediator Sees 57% Spike In Complaints In 2017-18, Mainly About Wireless | CBC News
